Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how HELIX MIND FZCO ("BookyAI", "we", "us") collects, uses, and protects your information when you visit our website or purchase and use the BookyAI software. By using our website or software, you agree to this policy.

1. Who we are

BookyAI is operated by HELIX MIND FZCO, a company registered in Dubai, United Arab Emirates. Our full contact details are at the end of this policy.

2. Information we collect

• Order & account information: your name, email address, and billing details you provide at checkout.
• Payment information: processed by our third-party payment providers. We do not store full card numbers on our servers.
• Usage & device data: basic information such as IP address, browser type, pages visited, and referring source, collected to operate and improve the website.
• Support communications: any information you include when you contact us.

About the software: BookyAI is a desktop application that runs on your own computer. The books and projects you create are stored locally on your machine. If you connect third-party AI providers using your own API keys, the content you choose to process is sent to those providers under their terms; we do not receive or store that content.

3. How we use your information

• To process your purchase, deliver the software, and provide license access and updates.
• To provide customer support and respond to your requests.
• To operate, secure, and improve our website.
• To send service and transactional messages, and — only where permitted — occasional product updates you can opt out of at any time.
• To comply with legal obligations and prevent fraud or abuse.

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate, such as payment processors, email/delivery providers, hosting, and analytics — each only to the extent needed to perform their service, and bound to protect it. We may also disclose information where required by law.

5. Cookies & analytics

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some functionality.

6. Data retention

We keep order and account information for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. You may request deletion as described below, subject to those obligations.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to it.

9. Children

Our website and software are not directed to children under 16, and we do not knowingly collect their information.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be posted on this page.

11. Contact us

Questions about this policy or your data? Email us at support@bookyai.net.